Discussion board 2 – communication issues

Discussion Board 2 – Communication Issues

Initial Post: After reading about Communication and Conflict in the Reading & Resources folder, answer the following in your discussion.

#1 Recall a situation in which you experienced Conflict. Provide a brief description of the situation and define the Type of Conflict you experienced.

#2 In the communication process during this situation of conflict, identify the Ineffective Communication behaviors that occurred and explain why they were ineffective in resolving the conflict.

#3 In this situation, how could you have been more assertive in dealing with the conflict? Include information from the video and link on Assertiveness.

Lesson

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