Determining the root cause – 5 whys

 Sakichi Toyoda, founder of Toyota Industries, developed the 5 Whys technique in the 1930s and it is still used today by the company. The 5 Whys technique is an effective Lean management tool for root cause analysis that proficiently isolates the root cause of a process problem. The 5 Whys technique simply asks “Why” five times to address the root causes. An example is provided below: Picture attaced.

Source: https://www.slideshare.net/oeconsulting/lean-thinking-by-operational-excellence-consultingFor your initial post, address the following: 

  • Identify or find an example of a problem based on personal experience or something from current events (cite your source if applicable)
  • Describe how the 5 Whys Technique could be applied to isolate the root cause of the problem

Finally, respond to at least two of your peers by reviewing their post and then: 

  • Explain why you agree or disagree with the appropriateness of the examples selected for the 5 Whys Technique and justify your response.

o successfully complete this assignment, view the Discussion Rubric document. 

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